The Freedom Formula by Adi Klevit

Systemize. Delegate. Scale.

If your business can’t run without you, you don’t own a business - you own a job. This episode breaks down how documented processes can free you from daily operations, empower your team, and unlock real growth.

Adi Klevit's 10 Close The Deal Mindset Success Quotes:

1. "Start with your why—if you don’t know why you’re doing it, you won’t finish."
2. "You don’t need to systemize everything at once—just start with the one area that gives the biggest ROI."
3. "If you can’t commit 90 minutes a week, you’re not ready for systems—and you’re not ready to grow."
4. "The heavy lifting is on us, but the commitment still has to come from the business owner."
5. "Coachability is everything. If you're not coachable, it's nearly impossible to scale."
6. "People need you. You’re going to help a lot of businesses—and change a lot of lives." (Advice she’d give to her younger self.)
7. "Processes aren’t just for the owner—they empower the entire team and reduce frustration."
8. "Every single client must define what success looks like—otherwise, why are we doing this?"
9. "If it’s not written down, it doesn’t exist—not in a way that can be scaled or repeated."
10. "You’re not just building a business—you’re building a system that allows it to run without you."
    

Learn more about Adi Klevit:

https://bizsuccesscg.com/

https://www.linkedin.com/in/adiklevit/

Close The Deal Podcast Player:

Scaling Your Business Starts with Systems W/ Adi Klevit

If you're serious about growing your business, one thing becomes crystal clear—systems and processes aren't optional. In this episode of the Close The Deal Podcast, I sat down with Adi Klevit, founder of Business Success Consulting Group, to unpack the power of documentation, systemization, and scalable infrastructure for business owners ready to grow—or even franchise.

Adi, an industrial engineer by trade, has spent her career improving systems for companies large and small. Today, she runs a “done-for-you” consultancy that helps entrepreneurs get their internal chaos under control by documenting their systems and processes. Whether your goal is to franchise, sell your business, or simply take a day off, Adi shares how to make that possible—without losing your mind.

Why Systems Matter: The Silent Backbone of Success

Adi Klevit didn't stumble into the world of systems—she engineered her way there. With a background in industrial engineering and international consulting, she saw a recurring pain point: fast-growing businesses lacked consistency. And without documented systems, that inconsistency led to errors, burnout, and stalled growth.

Her insight was simple but powerful: even if you're the best plumber, barista, or consultant, your business can’t scale unless your operations can be duplicated. That means documenting exactly how you do what you do.

And when her clients kept stalling on writing SOPs themselves, she leaned in: “How about I do it for you?” That offer sparked a niche service that’s now helping businesses scale with clarity and confidence.

Franchising, Exiting, or Just Getting Control—Start with Your “Why”

Before diving into the how, Adi recommends business owners identify their true motivation for wanting processes. Are you trying to:

• Franchise your business?
• Train a team faster?
• Prepare for a business exit?
• Reduce your personal workload?
• Preserve key knowledge before a team member leaves?

Get clear on your “why”—because if you’re not emotionally or strategically invested in documenting systems, the project will lose steam fast.

Where to Start: Find Your Best ROI

You don’t need to systemize your entire business overnight. Adi recommends asking yourself this key question:

“What is one area in my business that, if it had clear processes, would give me the biggest return on investment?”

That ROI could mean profit, yes—but it might also mean time freedom, reduced training costs, or lower stress levels.

She shared a story of a client whose only goal was to leave work early on Tuesdays to take her daughter to gymnastics. That was her ROI—and that clarity drove the systems work.

The 90-Minute Rule: A Realistic Framework for Busy Entrepreneurs

One of the best parts about Adi’s approach is her respect for the entrepreneur’s time. She knows most founders are busy putting out fires, not writing manuals.

That’s why she uses the 90-minute rule: if a client can commit 90 minutes a week, her team can handle the rest. That weekly session becomes the source of deep process mapping, SOP drafting, and optimization behind the scenes.

Each 90-minute call typically generates 10 hours of documentation work—saving founders time while giving them clarity.

How to Document a Process (Adi’s DIY Framework)

If you’re not quite ready to hire a consultant but want to get started yourself, Adi offers a simple, repeatable process:

1. Pick one high-ROI area to start with (e.g. sales, onboarding, accounting).
2. Map the process using sticky notes: What’s the first step? The last step? What happens in between?
3. Use all four learning methods to document it:

• Visual (screenshots, diagrams)
• Audio/Video (screen recordings with voiceover)
• Read/Write (written instructions)
• Kinesthetic (interactive exercises or step-by-step checklists)

1. Use your subject matter experts: Don’t guess—go to the team member who knows the process best and either document them or have them record their steps.
2. Test with the team: Before rolling out, have others in the same role validate and improve it.

This collaborative approach ensures you don’t just capture how things are done—you improve them in the process.

Rolling It Out: Implementation and Accountability

Having a binder of SOPs isn’t enough—your team has to use them. That’s why implementation and accountability are essential parts of the rollout phase.

Adi’s team works closely with clients to introduce the SOPs into the daily flow of the business. Everyone must understand them, follow them, and feel empowered to give feedback for improvement.

The ultimate goal? A business where everything has a process—but no one feels like a robot.

The Surprising Benefits of Systemization

When businesses implement systems the right way, the results go far beyond just “being organized.” Here are just a few wins Adi has seen:

• Increased business valuation: A company with clean, documented operations is far more attractive to buyers.
• Faster onboarding: Training new hires becomes plug-and-play instead of tribal knowledge roulette.
• Higher employee satisfaction: Team members are less frustrated and more empowered when they know what to do.
• Fewer errors: Mistakes vanish when steps are clear and repeatable.
• Greater freedom: Owners can finally delegate without the guilt or worry.

In some cases, businesses even reduce safety incidents or avoid legal exposure thanks to clear protocols.

What Makes a Great Franchisor? Coachability.

As someone who regularly consults with aspiring franchisors, I asked Adi what she thought made the best clients.

Her answer was spot on: coachability.

If a founder can’t commit 90 minutes a week to work “on” their business instead of just “in” it, they’re not ready to scale—period.

In her words: “If you’re not willing to pause and document, you’re not ready to grow.”

Final Advice to Entrepreneurs: Stay the Course

Before wrapping up, I asked Adi what advice she’d give her younger self when starting this business.

Her answer? Believe in the impact you’ll have.

“This is a great business model,” she said. “People need you. You’re going to help a lot of businesses and change a lot of lives.”

Because in the end, this work isn’t just about building systems—it’s about empowering teams, freeing founders, and creating businesses that run smoothly whether you’re in the office or on vacation.