How to Build Product Demand Before Your Business Fails - Saul Marquez

February 13, 2026  by Ewell Smith

Saul Marquez on strategy, positioning, and sustainable growth


his article helps founders and franchise candidates understand how to create real product demand using a strategic framework instead of random marketing tactics


What You’ll Learn


• Why lack of product demand is the leading cause of business failure
• How to structure owned, earned, and paid marketing correctly
• The 3D framework for building a scalable demand engine
• Why authority and visibility matter more than ever in an AI search world
• How to think long term while executing short term


Saul Marquez, CEO of Outcomes Rocket, joins Ewell Smith to unpack the real reason half of all businesses fail within five years and what founders must do to avoid becoming another statistic. Saul built his career in healthcare sales and marketing, eventually rising to executive leadership before launching his own firm. Today, he helps health technology and medical device companies create sustainable product demand through strategy-driven marketing.




Saul Marquez's  Top 9 Close The Deal Mindset Success Quotes:


On Business Failure


"Fifty percent of businesses fail within five years, and the number one reason is lack of product demand."

"In ten years, ninety seven percent fail. That should get your attention."

"You trust a CPA with your books, but you let anyone handle your marketing."


On Strategy


"Tactics are the noise you hear before the war is lost."

"You have to understand your position before you pick up the tools."

"When you take time to plan, your resources go further."


On Demand and Visibility


"Known is better than better."

"Authority today is built across other people's stages."

"Paid works best when it accelerates what already converts."

Connect with Saul Marquez


Victor's Linkedin


https://www.outcomesrocket.com/


Close The Deal Podcast Player:

If you're finding this helpful, you may enjoy 40 Top Dale Carnegie Quotes


Close The Deal Podcast With Saul Marques

CEO - Outcomes Rocket

The Real Reason Businesses Fail


Marketing Is Not a Side Task


Saul opens with a statistic that stops most founders in their tracks. Fifty percent of businesses fail within five years. By year ten, that number climbs dramatically. The leading cause is not operations, not staffing, and not product flaws. It is lack of product demand.


Too many owners treat marketing as an afterthought. They hire whoever is available. They experiment without strategy. They assume visibility will happen naturally.


Saul frames it plainly. You trust a CPA to manage your books. You trust an attorney to represent you in court. Yet many businesses allow anyone to manage their marketing.


The result is predictable. Noise instead of traction.


Strategy Before Tactics


Borrowing from Sun Tzu’s The Art of War, Saul reminds listeners that tactics without strategy lead to defeat. Most founders rush toward tools. They debate ad platforms. They obsess over funnels. They buy software.

Very few step back to assess position.


Who are your competitors?
What do your buyers actually value?
Where are you differentiated?
What resources do you realistically have?


Without clarity at the strategic level, tactics become expensive distractions. The discipline to slow down and plan is often the difference between growth and stagnation.


Owned, Earned, and Paid


Saul simplifies marketing into three buckets: owned, earned, and paid.

Owned marketing includes assets you control. Your website. Your email list. Your newsletter. Your podcast. Your content library.


Earned marketing includes third party validation. Podcasts. Speaking engagements. Op-eds. Media coverage. User generated content. Reviews. Online conversations about your brand.


Paid marketing accelerates what is already working.

Most businesses reverse the order. They jump directly to paid ads without a proven funnel or established authority. They attempt to buy attention before they have built credibility.


In an era shaped by AI-driven search and content aggregation, earned authority matters more than ever. Conversations on podcasts, mentions in publications, reviews, and online discussions all feed the systems that now determine visibility.


Being better is no longer enough. Being known matters.


The 3D Framework


At Outcomes Rocket, Saul uses what he calls the 3D approach: Discover, Define, Deliver.


Discover

This is the research phase. Competitor analysis. Persona development. Pain point documentation. Positioning clarity.


Most businesses assume they understand their customer. Few have documented it clearly.


Discover forces discipline. It moves assumptions onto paper and tests them.


It also creates alignment. Sales, marketing, and leadership must operate from the same narrative. Inconsistent messaging fractures demand.


Define

Once clarity exists, goals must be set. What does success look like? Revenue targets. Pipeline targets. Conversion metrics.


Without defined KPIs, there is no scoreboard. Without a scoreboard, there is no game.


Define determines the roadmap. Which channels matter? What resources are required? What is the timeline? What constitutes a win?

This phase prevents drift.


Deliver

Only after strategy and measurement are clear does execution begin.

Deliver may involve internal teams, external partners, or a hybrid approach. The key is disciplined alignment with the defined roadmap.


Execution without definition is chaos. Execution after definition becomes compounding momentum.


Lessons from Healthcare Sales


Saul’s early career in medical device sales taught him something many founders underestimate: standing out is hard.  Healthcare is crowded. Decision makers are busy. Access is limited. Credibility must be earned.


The lesson transfers across industries. Top of funnel awareness is not automatic. It must be constructed intentionally.


Younger professionals are now building authority early by documenting their journey publicly. They build visibility while they build competence.

The market often rewards the visible.


For founders, the takeaway is not to chase attention recklessly. It is to commit to consistent authority building over time.


Long Term Thinking


When asked what advice he would give his younger self, Saul answers simply: take your time. Play the long term game.

Demand generation is not a campaign. It is a discipline.


Businesses that endure treat marketing as infrastructure. They invest in owned assets. They cultivate earned authority. They scale with paid acceleration only when the system is proven.


Short term tactics may create spikes. Strategy builds durability.


Closing the Deal


For Saul, closing the deal is simple. The contract is signed and the check is in hand.


Yet everything discussed before that moment determines whether it happens.


Demand does not emerge by accident. It is engineered.


Authority is not assumed. It is built.


Revenue is not random. It follows clarity.


When founders respect marketing as a strategic function rather than a task to delegate casually, the probability of survival shifts dramatically.



That shift is the difference between becoming part of the five year statistic and building something that lasts.

Subscribe

Close The Deal .com Podcast on Apple Podcasts
CloseTheDeal.com podcast on Stitcher Podcasts

Laid off?


Not valued?


Ready to exit?


Discovered ageism

 is real? 


Be The Boss.


Book cover:

Close The Deal on

Your First Franchise

Claim Your Free Copy

Ewell Smith, host of the Close The Deal Podcast, discussing sales systems and revenue growth

About the Author Ewell Smith is the publisher of CloseTheDeal.com, host of the Close The Deal Podcast, and author of Your First Franchise Roadmap. He interviews franchisors, founders, and sales and marketing leaders to help franchise owners and candidates drive more revenue and find the right opportunity. His work focuses on practical franchise strategy, the right mindset, and helping people close the deal on their next chapter.

Person pausing before taking a step, illustrating fear and procrastination in decision making
By ewell smith April 17, 2026
The number one thing I see that kills more deals than anything else isn’t money, timing, or even opportunity. It’s fear. As a franchise consultant, I see it play out every single day. Someone gets close to making a decision. They like the brand, they understand the model, and they can clearly see the path forward. Then something shifts. Doubt creeps in. Questions start stacking up. They begin to wonder if they can really do it, if they’re capable of running the business, or if they’re taking on more risk than they should. From there, hesitation sets in. That hesitation slows momentum, and what started as a strong, forward-moving decision turns into delay. That delay eventually becomes procrastination. And more often than not, that procrastination leads to inaction. The deal never gets done. What’s interesting is that fear rarely shows up as something obvious. It doesn’t announce itself. Instead, it disguises itself as logic. It sounds like someone wanting more time, more information, or more certainty. It shows up as overthinking or the desire to get everything just right before making a move. One of the most common forms of this is perfectionism. People convince themselves they’re being careful or strategic, when in reality they’re avoiding taking action because they don’t want to get it wrong. The truth is, there is no perfect time. There never has been, and there never will be. Waiting for perfect conditions is one of the easiest ways to stay stuck without realizing it. That’s why, once you’ve made a decision that matters, it’s critical to keep moving. Not all at once, and not in a perfect way, but through small, consistent steps that build momentum. That’s what separates people who move forward from those who stay stuck in place. This is also a core theme behind the Close The Deal Podcast. Even high performers, people who are successful in many areas of their lives, still struggle with procrastination. They still find ways to delay decisions or avoid uncomfortable actions. Sometimes the reasons sound legitimate, but more often they’re just well-disguised excuses rooted in fear. The quotes below resonate because they cut through that noise. They don’t just sound good, they point directly at what’s really going on beneath the surface. Let them challenge the way you’re thinking about the thing you’ve been putting off. And when you’re ready to move, there’s a short guide on this page that walks you through simple steps to take immediate action and get started. 11 Quotes That Expose Fear (and Push You to Act) “Procrastination is not a time management problem. It’s an emotion management problem.” - Timothy Pychyl 2. “Do one thing every day that scares you.” - Eleanor Roosevelt 3. “Inaction breeds doubt and fear. Action breeds confidence and courage.” - Dale Carnegie 4.“Fear defeats more people than any other one thing in the world.” - Ralph Waldo Emerson 5. “Action cures fear.” - David J Schwartz 6. “Do the thing you fear, and the death of fear is certain.” - Ralph Waldo Emerson 7. “Everything you’ve ever wanted is on the other side of fear.” - George Addair 8. “Fear is only as deep as the mind allows.” - Japanese proverb 9. “Courage is resistance to fear, mastery of fear—not absence of fear.” - Mark Twain 10. “If you are not willing to risk the usual, you will have to settle for the ordinary.” - Jim Rohn 11. “Do what you can, with what you have, where you are.” - Theodore Roosevelt Close The Deal With Yourself If something came to mind while reading this, that’s probably the thing you’ve been putting off. Not everything, just one decision or action that’s been sitting there longer than it should. You don’t need to solve the whole thing today. Just take the first step. That might be making a call, sending an email, or simply starting the process. Momentum doesn’t come from thinking about it, it comes from doing something, even if it’s small. If you want help getting started, there’s a short guide on this page that breaks down simple steps to take immediate action. It’s designed to help you move past hesitation and actually begin. Because at the end of the day, the goal isn’t to think about it. The goal is to start. FAQ (Fear, Procrastination, and Taking Action)
om Cox explaining why business owners struggle with cash flow and financial control
By ewell smith March 24, 2026
Most business owners don’t have a revenue problem—they have a cash flow problem. Learn how to fix it and take control of your money.
Stand Strong Fencing residential fence installation
By ewell smith March 18, 2026
Stand Strong Fencing Franchise excels in the high demand home services fencing market. They are backed by a powerhouse franchise group that provides superb support.