Close The Deal Podcast with Rich Moya

CEO- Hoppin'

Rich Moyer, founder of Hoppin, joins Ewell Smith on Close The Deal's  special edition Your First Franchise Podcast to discuss his entrepreneurial journey and the unique aspects of his franchise model. Ewell opens by welcoming the listeners to the show and introducing Rich as a serial entrepreneur and the founder of Hoppin, known for its self-serve technology in the beverage industry. Rich talks about the importance of learning from mistakes and mentions that one of his significant learning experiences was growing too fast with his first company. 

Rich emphasizes the value of failure as a stepping stone to success and reflects on the challenges of managing rapid growth. Rich also shares a personal story about the profound impact his late brother had on his perspective and values, shaping his approach to life and business. 

He discusses the market problem that inspired Hoppin's concept, focusing on self-serve technology to streamline operations and reduce waste. The conversation delves into the unique customer experience at Hoppin locations, emphasizing self-service, engaging staff, and a relaxed atmosphere.

The podcast covers various aspects of franchising with Hoppin, including support for franchisees from real estate to marketing and ongoing operations. Rich highlights the ideal qualities in franchise candidates, emphasizing leadership, personality, and cultural fit over specific industry experience. He also outlines the investment and revenue aspects, noting strong gross margins and the potential for profitability. Rich concludes with advice for aspiring entrepreneurs, emphasizing the importance of taking action, learning from failures, and choosing the right franchise based on cultural alignment and founder involvement.